License Terms
Pipeline Park helps you find and track manufactured homes listed for sale by others. We don't own those listings, can't promise they're accurate, and don't act as your broker, dealer or advisor. You're responsible for how you contact sellers and for following the laws that apply to your business. Your account is for your licensed users only. This summary is for convenience; the full terms below control.
1. Agreement
These License Terms ("Terms") are an agreement between Pinewood Homes L.L.C., doing business as Pipeline Park ("Pipeline Park," "we," "us"), and the person or business that holds a Pipeline Park license ("Licensee," "you"). They govern your use of the Pipeline Park application at https://app.pipelinepark.com and any related features (the "Service").
You accept these Terms when you check the box agreeing to them in the Service, or when you sign an order form, proposal or other document that refers to them (an "Order"). If you accept on behalf of a business, you confirm you have authority to bind it, and "you" means that business. If an Order conflicts with these Terms, the Order controls for that conflict only.
You must be at least 18 years old and using the Service for business purposes.
2. Your license
While your license is active and you're following these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service for your internal business purposes, for the number of users and the monthly search allowance in your Order or set in your account.
Each login is for one named person. You may not share logins, resell or rent access, or let anyone outside your organization use the Service. You're responsible for everything done under your logins and for keeping passwords confidential. Tell us right away at contact@pipelinepark.com if you think an account has been compromised.
3. What the Service is, and what it isn't
The Service searches publicly available sources, organizes the results as leads, applies an automated score, and lets you track your follow-up. It is a research and organization tool.
- Not a broker, dealer or agent. Pipeline Park is not a real estate broker, manufactured-home dealer, salesperson, lender, appraiser or advisor, and does not represent you, any seller or any buyer in any transaction.
- Not advice. Lead scores, summaries and other output are automated estimates. They are not appraisals, valuations, or legal, financial, tax or investment advice. Decide for yourself, and get professional advice where you need it.
- No guarantee of results. We don't promise any number or quality of leads, sales, acquisitions or revenue.
4. Listing data from other sources
Leads come from third-party websites and services ("Third-Party Sources") that we don't own or control. Listing details, prices, photos, sizes, contact information and availability are provided by others and may be incomplete, outdated, duplicated or wrong. A listed home may already be sold, misdescribed, or not actually for sale.
You are responsible for independently verifying any information before relying on it, including the home's ownership, title, condition, HUD label or serial number, location and any liens or lot-rent obligations. Names of listing sites and marketplaces belong to their owners. Pipeline Park is not affiliated with, endorsed by or sponsored by any of them.
5. Your responsibilities and acceptable use
Contacting sellers and following the law
When you use leads from the Service, you are solely responsible for complying with all laws that apply to you and your business, including:
- dealer, broker and salesperson licensing rules for manufactured homes and real estate in your state;
- telemarketing, texting and do-not-call rules (such as the Telephone Consumer Protection Act and the National Do Not Call Registry), and email marketing rules (such as CAN-SPAM);
- fair housing, fair lending and anti-discrimination laws;
- consumer protection and privacy laws that apply to personal information about sellers and other people that appears in listings.
Use seller contact information only to discuss the specific listed home, stop contacting anyone who asks you to, and never harass, mislead or pressure sellers.
Third-Party Source rules
Some features let you bring in listings you view yourself, such as from Facebook Marketplace. You must follow the terms of every website and account you use, and you're responsible for anything you import. Don't use the Service to get around a website's access limits, logins or technical protections.
Things you may not do
- copy, scrape, crawl or bulk-download the Service, or use it to build a competing product or dataset for resale;
- resell, redistribute or publish leads or listing data from the Service as a list or feed;
- reverse engineer, decompile or try to discover the Service's source code or search methods, except where the law doesn't allow this restriction;
- interfere with the Service, test its security, or get around search allowances or other limits;
- upload anything unlawful, infringing or harmful, or use the Service for any illegal or discriminatory purpose.
6. Search allowances
Your account includes a monthly number of searches, which resets on the first day of each month. Unused searches don't roll over. When you reach your allowance, searching pauses until it resets or we agree to increase it. Your saved leads stay available. Searches rely on third-party search providers, so results, coverage and availability can change without notice.
7. Fees and billing
Your Order sets out your price, billing period (monthly or yearly), the states you can search, your number of logins and your monthly search allowance. If you buy online, your Order is the offer page you review and the checkout you complete, and you accept these Terms by checking the box at checkout.
- Automatic renewal. Your subscription renews automatically at the end of each billing period, and we charge your payment method in advance for the next period, until you cancel.
- Cancelling. You can cancel anytime in the Service under Settings → Manage billing, or by emailing us. Cancellation takes effect at the end of the current paid period, and you keep access until then. We don't charge you again after you cancel.
- Refunds. Fees are non-refundable, including for partial periods and unused searches, except as required by law or as described in Section 10.
- Taxes. Prices don't include taxes. You're responsible for any sales, use or similar taxes that apply, and we may collect them at checkout where required.
- Failed payments. If a payment fails, our payment processor will retry it and let you know. If it still hasn't been paid 15 days after it was due, we may suspend your access until it's paid. Paying the balance turns access back on.
- Price changes. We may change the price for a future billing period by telling you at least 30 days before it starts. If you don't agree, you can cancel before the new price applies.
- Payment processing. Payments are handled by our payment processor, Stripe. We don't receive or store your full card number.
If you were set up without online checkout, fees, billing frequency and payment terms are as stated in your signed Order or invoice, and the points above apply where it is silent.
8. Your data
You keep ownership of the notes, statuses, saved searches and other information you add to the Service ("Your Data"). You give us permission to host, copy, process and display Your Data only as needed to provide, secure and support the Service. We may also use de-identified, aggregated information about how the Service is used (for example, how many searches are run) to operate and improve it, as long as it doesn't identify you.
Your workspace is private to your account. The account administrator for Pipeline Park can open a workspace to provide support or to investigate a suspected violation of these Terms, and will not use Your Data for any other purpose. Our Privacy Policy explains how we handle personal information.
You may export your leads to a spreadsheet at any time while your license is active. After your license ends, we may delete Your Data after 30 days. Export anything you want to keep before then.
9. Our property
The Service, including its software, design, scoring methods, text, logos and the Pipeline Park name, belongs to us or our licensors and is protected by intellectual property laws. Apart from the limited license in Section 2, these Terms don't give you any rights in it. If you send us ideas or feedback, we may use them without any obligation to you.
10. Availability and changes
We work to keep the Service running, but we don't promise it will be uninterrupted, error-free or available at any particular time. We may change, add or remove features. If we remove a core feature you rely on during a paid term, tell us and we'll work with you in good faith on a fair adjustment, which may include a prorated refund for that term.
11. Suspension and termination
Your license lasts for as long as your subscription is active, or for the term in your Order. You may cancel as described in Section 7. We may end a license at the end of any billing period by giving you at least 30 days' written notice. We may suspend or end your access right away if you materially breach these Terms (including Section 5), if your use creates legal or security risk, or if required by law. Sections 3, 4, 8, 9 and 12 through 16 continue after your license ends.
12. Disclaimer of warranties
The Service, leads, scores and all listing data are provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy and any warranty arising from course of dealing. We do not warrant that any listing is accurate, current, lawful or still available.
13. Limitation of liability
To the fullest extent the law allows: (a) neither party is liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, deals or data, even if told they were possible; and (b) our total liability for all claims relating to the Service or these Terms is limited to the fees you paid us for the Service in the 12 months before the event giving rise to the claim, or $100 if you have paid nothing.
These limits don't apply where the law doesn't allow them to.
14. Your indemnity
You will defend and indemnify Pipeline Park and its owners, members and contractors against third-party claims, and related losses and reasonable legal fees, arising from: your use of leads or contact with any seller or other person; your violation of these Terms or any law (including the laws listed in Section 5); or Your Data.
15. Governing law and disputes
These Terms are governed by the laws of the State of Minnesota, without regard to its conflict-of-law rules. Before filing any claim, each of us agrees to try to resolve the dispute informally by written notice and at least 30 days of good-faith discussion. Any lawsuit must be brought in the state or federal courts located in Minnesota, and both parties consent to their jurisdiction. Either party may seek temporary injunctive relief in any appropriate court to protect its intellectual property or confidential information.
16. General terms
- Changes to these Terms. We may update these Terms. For material changes, we will give notice in the Service or by email, and you'll be asked to accept the new version to keep using the Service. Changes don't apply retroactively.
- Notices. Send notices to us at contact@pipelinepark.com. We'll send notices to the email address we have for your account.
- Assignment. You may not transfer these Terms without our written consent. We may transfer them in connection with a merger, acquisition or sale of the business.
- Independent parties. We are independent contractors. Nothing here creates a partnership, agency or employment relationship.
- Force majeure. Neither party is responsible for delays caused by events beyond its reasonable control, such as outages at hosting or search providers.
- Entire agreement. These Terms, your Order and the Privacy Policy are the entire agreement about the Service. If any part is unenforceable, the rest stays in effect. Not enforcing a term isn't a waiver.
17. Contact
Pinewood Homes L.L.C., doing business as Pipeline Park · contact@pipelinepark.com